I’ve been thinking about adding thank-you cards or care instructions to my online orders, but I’m not sure if customers still appreciate printed inserts. I already plan to upgrade my packaging through The Packaging World using their Custom Shipping Boxes and Custom Cosmetic Boxes, but I want to keep the inside minimal and clutter-free.

Do inserts actually make a difference in customer satisfaction, or do most people skip reading them? Have you found creative ways to personalize packaging without extra paper waste? I’d love to hear your thoughts before I commit to printing hundreds of cards.